Shipping policy

Shipping & Delivery Policy – PureLather

Thank you for shopping with PureLather. We partner with reliable logistics providers to ensure smooth and secure delivery for all orders.

  1. Order Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

After placing your order, you will receive:
· Order confirmation email
· Shipping confirmation email with tracking information

During peak periods, processing time may extend up to 5 business days.

  1. Shipping Fee

We offer a simple and transparent shipping structure:

· Flat Shipping Fee: $6.90 per order
· No hidden fees

Shipping fees are non-refundable once the order has been shipped.

  1. Estimated Delivery Time

United States:
5–10 business days

International:
10–20 business days

Delivery times are estimates and may vary due to:

· Carrier delays
· Customs processing
· Weather conditions
· High demand periods

  1. Tracking Information

All orders include tracking.

· Tracking number will be provided via email
· Updates may take 2–5 days to appear

  1. Shipping Carriers

We work with major carriers including:

· USPS
· UPS
· FedEx
· DHL

Carrier selection depends on location and package size.

  1. Address Changes & Order Updates

If you need to update your address:

· Contact us within 12 hours of placing your order

After processing begins, changes may not be possible.

If a package is returned due to:

· Incorrect address
· Refused delivery
· Unclaimed shipment

We may offer:

· Reshipment (additional shipping fee applies)
· Refund excluding original shipping cost

  1. Lost, Delayed, or Missing Packages

If your order is delayed:

· Check tracking first
· Contact the carrier

If marked "Delivered" but not received:

· Contact the carrier to file a claim

We will assist when possible, but resolution depends on the carrier.

  1. Split Shipments

For multi-item orders:

· Items may ship separately
· No additional shipping fees will be charged

  1. International Shipping

We ship worldwide.

Please note:

· Duties and taxes are not included
· Customers are responsible for import fees
· Customs delays may occur

  1. Delivery Responsibility

Once a shipment is marked as Delivered:

· Responsibility transfers to the customer

We are not responsible for lost or stolen items after confirmed delivery.

  1. Contact Information

For shipping inquiries:

📧 Email: numbfanhysnup@gmail.com
🌐 Website: https://purelather.us

We respond within 1–2 business days (Monday–Friday).

  1. Final Notes

Delivery times are estimates and not guaranteed.

Delays may occur due to external factors beyond our control.

By placing an order, you agree to this Shipping Policy.

PureLather
Premium Leather Goods & Accessories